Paktel Main Head Office (Out door View)
Paktel the foremost cellular company of the country is now reaching further to serve more people in more places. Recently Paktel launched its cellular service in four more cities of the country namely Bahawalpur, Hyderabad, Jehlum and Sukkur.

Besides opening up new cities, Paktel is also improving its existing coverage. Six new RBS have been recently installed in Peshawar, Lahore and Karachi. Paktel has also
installed its fifth Mobile Switching Centre (MSC) in Multan.

Paktel Limited is considered a leader in terms of coverage, network quality, customer services and value-added services. It is presently offering its services in 21 cities of Pakistan. Today it is the fastest growing cellular network in the country accompanied by the highest growing customer base. We as a company believe in providing coverage and customization within every city of Pakistan; Rural or Urban, which is the driving
force, a way of direction and sign of motivation that is always pushing us towards excellence. Our transition to D-AMPS is an ongoing technological leap, which will
soon put us far ahead of the others.

The Head Office of Paktel is situated in Islamabad. The company is operating with three regions namely North, Central and South and a network of branches in all the major cities of Pakistan. What makes us better than others is our customer-focused policy. We are always striving to give our customers the service they deserve. This is not just a statement but a fact which speaks for itself. With over 133 Authorised Dealers, more than 80,000 customers, 21 operating cities and business centres working 24 hours a day, is a testimony to our claims.

Paktel is backed by Cable & Wireless Plc. one of the largest cellular company in the world with operations in more than 55 countries. We are the pioneers in customers and innovative services, new tariffs, economical offers, the best coverage and the widest rangs of value added services.

Customer Service

"Customer always comes first at Paktel." All of our efforts are directed towards Customer satisfaction. Our belief is to provide you with quality services and customer care round the clock.

Paktel customer service is available for assistance not Just between office hours but 24 hours a day at 7303030 for general helpline and 7303031 for all billing inquiries.
These numbers can be dialed from your mobile phone in any Paktel city.

COVERAGE

 
Branches and Offices
 
 
KARACHI 1ST FLOOR, STATE LIFE BLDG 3,  
DR. ZIAUDDIN AHMED ROAD, KARACHI  
UAN: 021-111-222-111  
TEL: 021-5689231  
FAX: 021-5682537  
HEAD OFFICE PABX: 41-0321-7303173  
HELPLINE: 0321-7303030, 021-5689231
ISLAMABAD Paktel Centre,  
68-E JINNAH AVENUE  
BLUE AREA  
ISLAMABAD  
UAN: 051-111-222-111  
TEL: 051-271100  
FAX: 051-814453  
HELPLINE: 0351-7303030
LAHORE 14 ALI BLOCK  
NEW GARDEN TOWN  
LAHORE  
UAN: 042-111-222-111  
TEL: 042-5838730  
FAX: 042-5831136  
HELPLINE: 0342-7303030, 7305050, 7305059
FAISALABAD MADINA TOWN, SUSAN ROAD  
UAN: 041-111-222-111  
TEL: 041-753779  
FAX: 041-753705  
HELPLINE: 0341-7306113  
 
GUJRANWALA 54-GROUND FLOOR  
GDA (TRUST) PLAZA  
G. T. ROAD, GUJRANWALA  
UAN: 0431-111-222-111  
TEL: 0431-253380-1  
FAX: 0431-258631
PESHAWAR PAKTEL LTD  
GROUND FLOOR  
STATE LIFE BLDG  
THE MALL, PESHAWAR  
UAN: 091-111-222-111  
TEL: 091-285715-20  
FAX: 091-285721  
HELPLINE: 0391-7308500, 091-842273
HYDERABAD STATE LIFE BLDG.  
THANDI SARRAK  
HYDERABAD  
TEL: 0221-785921-4
 
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